Privacy policy

Goodpatch Inc. (hereinafter referred to as “Company”), realizing that personal information is the important property of an individual, has stated the following policies on treatment of personal information to appropriately collect and use personal information, to comply with laws and ordinances related to personal information and to prevent and cure leakage of personal information, and will take the best care in control and use of personal information. Please note that any collection of personal information by linked sites or any other entities is not covered by this Privacy Policy.

Appropriate Collection and Purpose of Use

The Company will collect personal information through appropriate methods for the following purposes. You may choose not to provide personal information to the Company, however, if you do not provide the Company with the necessary information, you may not be able to use the Company’s services.

Appropriate Control and Protection

Personal information will be strictly controlled, and appropriate measures will be taken to prevent and cure unauthorized access, loss, destruction, falsification, and leakage of personal information.

Entrustment

The Company may entrust the whole or part of the personal information it collected to outsourcing entities to the extent required to achieve the purpose of use. In such case, the Company will fully examine the eligibility of such outsourcing entities, state confidentiality provisions in the contracts with them, and provide any necessary and appropriate supervision to them.

Provision to Third Party

The Company will not disclose or provide any data to any third party except when
a prior consent is given by you;
it is based on laws and ordinances;
any breach of the Terms of Service for Prott or other Company’s services should occur, and there are sufficient reasons for determining the disclosure of the personal information is necessary to protect the Company’s rights, property and services;
it is necessary for the protection of the life, body or property of an individual and is difficult to obtain your consent;
it is specially necessary for improving public health or promoting the sound growth of children and is difficult to obtain your consent;
it is necessary for cooperating with a national or local authority or an entity entrusted by it in executing the affairs prescribed by laws and ordinances, and obtaining your consent is likely to impede the execution of such affairs; or
any succession of the Company’s business including the provision of personal information is made due to any merger, company split, transfer of operations or other reasons.

Joint Use

The Company may jointly use any personal information with the Company’s business cooperators in providing the Company’s services. In such case, the Company will, in advance, publish the items of the personal information used jointly, the scope of the joint users, the purpose for which the personal information is used jointly and the name of person responsible for the management of the personal information.

Use by minors under 18

If you are under 18, please use the Company’ service and input the personal information upon the consent of your custodian.

Response to Inquiries and Complaints

If you have any complaints or concerns about the personal information the Company holds, please contact us at the “Contact for Inquiries and Complaints about the Handling of Personal Information”.

Procedures for Disclosure

The Company will respond without delay to your request for notice of the purpose of use, disclosure, correction, addition or deletion of contents, discontinuance of the use, erasure, and discontinuance of provision to a third party (hereinafter referred to as “Disclosure, etc.”) of (your) personal information. Provided, however, you are required to take the procedures prescribed by the Company in requesting Disclosure, etc.

When making a request for Disclosures, please follow the procedure below to send the request by mail to the “Inquiries and Complaints about the Handling of Personal Information”. The Company may not be able to accept your request if there is deficiency or insufficiency in your request. For the request for disclosure of personal information or notification of the purpose of use, an administration fee of 1,000 yen will be charged for each request via prepaid postage.

When you make a request by yourself

To make a request for Disclosures, please prepare the following documents and send them by certified mail.

  1. Personal Information Disclosures Request Form
    Please download the above file from the website of the Ministry of Health, Labour and Welfare and fill in the required information.
  2. Identity verification documents
    A copy of a document that can verify your name and current address, such as a driver’s license, passport, or health insurance card.
When your agent makes a request

If the person making a request for Disclosures is a legal representative or an agent privately appointed by you, please enclose the following documents in addition to the documents specified in the preceding paragraph.

(In the case of a legal representative)
  1. Documents confirming that a legal representative is legally authorized to represent.
    A copy of the family register or, if a legal representative is a person with parental authority, a copy of the health insurance card showing their dependents is also acceptable.
  2. Documents to confirm the identity of a legal representative
    A copy of a document such as a driver’s license, passport, or health insurance card that can verify the name and current address of a legal representative.
(In the case of a privately appointed agent)
  1. Power of Attorney (document attached to the Personal Information Disclosures Request)
    Please download the above file from the website of the Ministry of Health, Labour and Welfare and fill in the required information.
  2. A certificate of a seal impression for your seal(issued within the last 3 months)
  3. Documents to confirm the identity of a privately appointed agent
    A copy of a document such as a driver’s license, passport, or health insurance card that can verify the name and current address of the agent.

The personal information provided by the Personal Information Disclosures Request form will be used only to respond to inquiries and will not be used for any other purposes.

Disclaimer

The Company shall assume no liability whatsoever if you reveal the personal information to third parties using any feature of the Company’s services or any other means and you become identifiable by such information you disclosed on the Company’s services.

Creation and Use of Statistical Data

The Company may create, based on the personal information collected, statistical data processed so that no individual is identifiable. With regard to such creation and use of the personally unidentifiable statistical data, the Company may conduct without any restriction.

Collection and Use of Attribute Information/Activity History

The Company may collect and/or use the following personally unidentifiable information to personalize the Company’s services or contents of advertisements and may provide such information to sponsors, information providers, or service providers: cookies, logs, activity histories for accessed URLs, contents or reference orders, individual terminal identification information and other device information, and attribute information on gender, occupation, or age.

Continuous Improvement of the Personal Information Protection Management System

The Company will establish, implement, maintain, and improve the personal information protection management system.

Amendment

The Company may amend the whole or part of this Privacy Policy. Any material amendment shall be announced on the Company’s website.

Contact Point

The Company will endeavor to respond appropriately to your inquiries regarding the Privacy Policy and handling of the personal information. To make any inquiries about the handling of personal information by the Company, please contact the following:

Goodpatch Inc.
Attn: Personal Information Treatment Inquiry Office
Personal Information Protection Manager: In Charge of Information Systems
VORT Shibuya south 2nd Floor,
3-3 Uguisudanicho, Shibuya-ku, Tokyo
Email: privacy@goodpatch.com

Date of enactment: April 24, 2014
Date of last revision: September 1, 2021
Goodpatch Inc.
Representative Director Naofumi Tsuchiya

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